Privacy Policy

Neighborhood Insulation Co., Inc. DBA Neighborhood Roofing Co., Inc. (“Neighborhood Roofing”, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website neighborhoodroofing.com (the “Site”).

By using our Site, you agree to the terms of this policy.

Effective Date: August 14, 2026 / Last Updated: August 14, 2026

Contents

1. Who We Are

Neighborhood Roofing is a digital marketing agency based in 1377 Tefft Ct, Saline, MI 48176. We provide services including website design and development, Answer Engine Optimization (AEO), Search Engine Optimization (SEO), AI training and integration, review marketing, video production, and related digital marketing services for local businesses across the United States.

Business address: 1377 Tefft Ct, Saline, MI 48176
Primary contact: info@neighborhoodroofing.com
Phone: (734) 994-6500

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name;
  • Mailing or property address;
  • Email address;
  • Telephone or mobile phone number;
  • Information about your home, property, roofing project, or other requested services;
  • Information submitted through estimate request forms, contact forms, surveys, promotions, or other website forms;
  • Communications you send to us by email, text message, telephone, website form, or other means;
  • Payment or transaction-related information when applicable; and
  • Any other information you voluntarily provide to us.

We may also automatically collect certain information when you visit our website, including:

  • Internet Protocol (IP) address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages visited;
  • Date and time of visits;
  • Referring website;
  • General geographic information derived from your IP address; and
  • Information concerning how you interact with our website.

Information from Third Parties

  • Business contact information from publicly available sources
  • Data from advertising platforms when you interact with our ads (e.g., Google Ads, Meta)
  • Referral information from partner agencies or affiliates

3. How We Use Your Information

We may use the information we collect to:

  • Respond to requests for roofing estimates, inspections, service, or other information;
  • Schedule appointments and communicate regarding your project;
  • Provide roofing, insulation, repair, maintenance, and related services;
  • Prepare proposals, contracts, invoices, warranties, or other project documentation;
  • Provide customer service and respond to questions or concerns;
  • Communicate with you by telephone, email, or text message;
  • Send appointment reminders, project updates, service notifications, and other transactional communications;
  • Send marketing or promotional communications where permitted by law;
  • Improve our website, services, customer experience, and business operations;
  • Analyze website traffic and usage;
  • Protect against fraud, misuse, security incidents, or unlawful activity;
  • Maintain appropriate business and customer records;
  • Comply with applicable laws, regulations, court orders, or legal processes; and
  • Establish, exercise, or defend our legal rights.

4. How We Share Information

Neighborhood Roofing does not sell or rent your personal information.

We may disclose information when reasonably necessary to operate our business or provide services to you, including to:

  • Website hosting, information technology, software, CRM, and data storage providers;
  • Payment processing providers;
  • Marketing, communications, or analytics providers working on our behalf;
  • Manufacturers, suppliers, subcontractors, or other service providers involved in fulfilling your project;
  • Insurance-related professionals when requested or appropriate for a project;
  • Financing providers when you request information about or apply for financing;
  • Professional advisers such as attorneys, accountants, insurers, or consultants;
  • Government agencies, courts, regulators, law enforcement, or other parties when required or permitted by law; and
  • A successor or acquiring business in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Service providers receiving information from us are expected to use the information for the purpose for which it was provided and consistent with applicable contractual and legal requirements.

SMS and Mobile Information

Mobile phone numbers, SMS consent, and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to vendors that help us deliver text messages or otherwise support our communications, but only as necessary to provide those services on our behalf.

5. Text Messages and Telephone Communications

f you provide your telephone number and consent to receive communications from Neighborhood Roofing, we may contact you by telephone or text message regarding your inquiry, estimate, appointment, project, service, account, or other relationship with us.

Where you have provided appropriate consent, we may also send promotional or marketing communications.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Neighborhood Roofing.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP to a message. You may also contact us directly to request that marketing communications stop.

Reply HELP for assistance when that functionality is available, or contact us using the information listed below.

Opting out of marketing communications will not necessarily prevent us from contacting you regarding an active project, appointment, transaction, warranty matter, safety issue, or other non-marketing communication where permitted by law.

6. Email Marketing

If you provide your email address, we may use it to communicate with you regarding your inquiry, project, services, or other relationship with Neighborhood Roofing.

Where permitted by law, we may also send promotional emails concerning our products, services, offers, company news, or other information that we believe may be relevant to you.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the email or by contacting us.

Even after unsubscribing from promotional communications, you may continue to receive transactional or administrative communications relating to an active project, contract, warranty, payment, appointment, or other business relationship.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors use it, remember preferences, measure website performance, and improve our marketing and services.

A cookie is a small data file stored on your device when you visit a website.

Cookies may include:

Session Cookies: Temporary cookies that generally expire when you close your browser.

Persistent Cookies: Cookies that remain on your device for a defined period or until deleted.

Third-Party Cookies: Cookies or similar technologies placed or used by third-party service providers, such as analytics or advertising providers.

Most web browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality or performance of portions of our website.

8. Analytics and Advertising Technologies

We may use third-party analytics services, such as Google Analytics or similar technologies, to better understand how visitors use our website.

These services may collect information such as your IP address, device information, browser information, approximate location, pages viewed, referral source, and interactions with our website.

We may also use advertising and measurement technologies provided by companies such as Google, Meta, or other platforms if those services are implemented on our website.

These third parties may use cookies or similar technologies subject to their own privacy policies.

9. Third-Party Websites and Services

Our website may contain links to websites, applications, financing providers, manufacturers, social media platforms, or services operated by third parties.

Neighborhood Roofing does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing personal information to them.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of your information.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide requested services;
  • Maintain customer and project records;
  • Administer warranties;
  • Maintain financial, tax, insurance, and contractual records;
  • Resolve disputes;
  • Enforce agreements; and
  • Comply with legal and regulatory obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it is maintained.

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights relating to your personal information.

You may contact us to:

  • Ask what personal information we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Update your contact information;
  • Opt out of promotional emails;
  • Opt out of marketing text messages or calls; or
  • Ask questions about our privacy practices.

Certain information may need to be retained despite a deletion request when required for contractual, accounting, tax, warranty, insurance, legal, security, or other legitimate business purposes.

We may take reasonable steps to verify your identity before completing certain privacy-related requests.

 

13. Children's Privacy

Our website and services are intended for homeowners, property owners, property managers, businesses, and other adults seeking roofing or related services. They are not directed toward children.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.

14. Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or governmental request;
  • Respond to legal process;
  • Investigate suspected fraud, illegal activity, security incidents, or violations of our agreements;
  • Protect the rights, property, or safety of Neighborhood Roofing, our customers, employees, contractors, or others;
  • Establish, exercise, or defend legal claims; or
  • Cooperate with law enforcement or regulatory authorities.

15. Business Transfers

If Neighborhood Roofing is involved in a merger, acquisition, financing, restructuring, sale of assets, sale of the business, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction.

Any successor organization may assume the rights and obligations relating to personal information as described in this Privacy Policy, subject to applicable law.

16.Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last Updated” date at the top of this policy.

Your continued use of our website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

17.Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Neighborhood Insulation Co., Inc.
DBA Neighborhood Roofing Co., Inc.

1377 Tefft Court
Saline, Michigan 48176

Phone: 734-994-6500
Email: info@neighborhoodroofing.com
Website: www.neighborhoodroofing.com