To our customers,
As we continue to monitor the situation that is present with the coronavirus (COVID-19) and associated illnesses, Neighborhood Roofing has developed this policy to maintain a safe and healthy environment for all team members and customers. Neighborhood Roofing wishes to ensure all customers that we have plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.
Neighborhood Roofing Team has implemented a COVID-19 Policy. We have implemented additional sanitization and cleaning protocols in our office and fleet vehicles. We have equipped field staff with necessary equipment to ensure safe working procedures in the homes and businesses of our customers. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.
Neighborhood Roofing’s Plan
No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until medically cleared. Prior to each home visit, the office will call to confirm the appointment. At this time, we will describe the increased sanitary measures and confirm that nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments, and respect customers who are ill or high risk and wish to reschedule. We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule.
As we continue to monitor the situation, further communications may be updated.
Should you have any questions regarding this policy or wish to discuss our COVID-19 practices, please contact Joy Meadows at 734-994-6500 or joy@neighborhoodroofing.com
